Clarify authority, reserved decisions, fiduciary duties, conflicts, confidentiality, independence, reporting, and stakeholder obligations.
U.S.-based · Global reach
Risk Management
Hospitality businesses carry interconnected risks across operations, finance, labor, food safety, facilities, technology, vendors, contracts, security, business continuity, leadership, and reputation. Cole builds a practical risk view around how the business actually operates: identifying exposures, assessing probability and impact, testing existing controls, assigning ownership, establishing escalation thresholds, and creating response and recovery plans. The objective is not a theoretical risk register—it is a management system that helps leaders prevent avoidable failures, respond decisively when incidents occur, and protect enterprise value.
How we help
Senior expertise.
Practical execution.
We facilitate practical risk discussions with the people who own the work, challenge assumptions with evidence, and rank exposure by impact, likelihood, speed, and control strength. The highest priorities become funded actions, tested response plans, escalation thresholds, and executive reporting rather than a static register.
Build an enterprise risk view across strategy, operations, finance, food, people, safety, facilities, technology, vendors, continuity, and reputation.
Assess impact, likelihood, speed, control strength, interdependency, warning indicators, insurance response, and recovery capability.
Prioritize mitigation, transfer, acceptance, monitoring, funding, ownership, escalation thresholds, and executive or board reporting.
Develop prevention, incident command, crisis communication, business continuity, disaster recovery, cyber response, recall, and succession plans.
Map laws, licenses, contracts, lender covenants, insurance conditions, client standards, and record requirements to accountable owners.
Test high-impact scenarios, document lessons, close corrective actions, and refresh the risk view as operations and exposure change.
Details that protect the work
What clients cannot afford to discover too late.
Requirements vary by jurisdiction and operating model. We identify the dependencies early, assign ownership, maintain the evidence, and coordinate licensed specialists wherever professional authority is required.
Maintain a visible risk, compliance, insurance, litigation, license, audit, cyber, people, continuity, and succession agenda.
Ensure executives and boards receive reliable information, challenge assumptions, document decisions, and verify corrective action.
Coordinate legal, regulatory, tax, accounting, insurance, employment, and specialist review where professional authority is required.
When to bring us in
Before a decision.
During a transition.
When performance slips.
Build or launch
Get the structure, economics, people, systems, and controls right before opening or expansion.
Fix or stabilize
Step into an urgent gap, stop leakage, restore accountability, and protect the business.
Improve or grow
Strengthen the operating platform before scaling, transacting, refinancing, or adding leadership.
Flexible engagement
Focused project
A defined issue, deliverable, timeline, and implementation plan.
Fractional leadership
Hands-on senior ownership without adding a permanent full-time executive.
Ongoing advisory
Regular operating review, decision support, accountability, and governance.
Step in where it matters